CUSTOMER CARE CENTER
Trained responders ready 24/7 to take your call. The team at our customer care center is ready 24/7 to take your call. Our care center personnel are professionally trained responders, following systematic procedures to ensure that each call is handled quickly, and resolved successfully. And we are constantly monitoring service quality and response times and working to improve them.
- Available to answer service requests 24/7
- End-to-end process to follow through service requests, from receiving call, to dispatching a technician to site,to successful resolution of the request
- Technicians receive service requests on mobile devices
- Technicians respond immediately, with full knowledge of the problem
